Last updated: August 2, 2026
This page explains what Talvern collects on the web and in the iOS app, why it is used, and how long it is kept. Registered members can save encrypted conversation preparation and report history.
Optional session details you type in before starting (relationship, participants, topic, language, notes) are used only to give more relevant guidance during your session.
Audio from your microphone is processed by your browser's built-in speech recognition to produce a live text transcript. Talvern does not record or store raw audio.
The live transcript is held in your browser only (sessionStorage) for the duration of your session and is sent to our backend solely to generate in-session guidance and your end-of-session report. It is not written to a database.
Basic technical information (such as IP address and browser type) may be processed temporarily by our hosting provider and payment processor as a normal part of serving the site and preventing abuse.
For registered members, we store an encrypted email address, a keyed lookup value, session records, subscription status, usage balances, and the account settings needed to provide the service. One-time verification codes and session tokens are stored only as one-way hashes.
Conversation history is saved only when you ask to save or import it. Saved history is encrypted before it is written to our database and can be deleted individually or all at once from your account.
The iOS app stores a random installation identifier, App Attest security records, app and operating-system versions, and account tokens needed to protect and operate the service. Account tokens are stored in the iOS Keychain.
The iOS app uses Apple's Speech framework while a live session is active. Talvern does not save raw microphone audio. Live transcript text is sent to Talvern only for guidance and report generation and is not written to conversation history.
Apple processes iOS subscription and in-app purchase payments. Talvern receives verified transaction identifiers, product identifiers, purchase and expiry dates, and subscription status, but never receives your card details.
Stripe processes payments. Talvern never sees or stores your card details.
DeepSeek, an AI language model provider, processes transcript text to generate guidance and your conversation report. Only the conversation text is sent — no account information.
PostHog processes privacy-safe product analytics events (such as page views and funnel progress) so we can understand how Talvern is used and improve it. No conversation content, transcript text, notes, relationship, participants, or topic text is sent to PostHog.
Cloudflare hosts the application, encrypted member data, email delivery, background jobs, and privacy-safe operational analytics.
Apple processes App Store purchases and provides app integrity, subscription, and transaction information for the iOS app.
We use PostHog to collect privacy-safe product analytics events — such as landing page views, button clicks, and checkout progress — to understand usage and improve the service.
These analytics events never include conversation content, transcript text, notes, or the optional session detail text you type in before starting (relationship, participants, topic, notes). At most, an event may include non-sensitive, non-identifying details such as whether voice guidance is on, the selected session language label, the session length in minutes, and generic error codes.
We do not send email addresses or conversation content to product analytics. Member funnel events use internal pseudonymous identifiers and fixed, non-sensitive fields such as locale and plan.
We do not build advertising profiles or sell personal data.
We don't sell your data.
We don't share your conversation content with anyone other than the processors above, which are required to generate the service itself.
We don't include conversation content, transcript text, notes, relationship, participants, or topic text in our product analytics events.
Unsaved transcript and report data held temporarily by the web or iOS app is cleared when you start a new session or leave the active flow. Member history remains until you delete it or delete your account.
When account deletion is confirmed, access is locked, active subscriptions are cancelled, sessions are revoked, saved content and direct identifiers are removed, and only minimal billing, fraud-prevention, deletion-audit, and legally required records are retained.
Talvern is intended for users 18 years and older.
We may update this policy as the product changes. Material changes will be reflected by updating the date at the top of this page.
Questions about this policy can be sent to admin@softbeatslab.com.